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DICK’S Sporting Goods / Golf Galaxy

Corporate Headquarters: Pittsburgh, Pennsylvania

Website: https://www.dickssportinggoods.com/

Additional Website: https://www.golfgalaxy.com/

Category: Retail

LEADERSHIP

Edward W. Stack, Executive Officer

Lauren R. Hobart, President

Navdeep Gupta, Executive VP & CFO

Chad Kessler, Executive VP Vertical Brands

Ed Plummer, Senior VP Marketing

Ray Silva, Executive VP Stores

Company Overview

DICK’S Sporting Goods is the nation’s leading omnichannel retailer serving athletes and outdoor enthusiasts, with a significant presence in the golf industry through its DICK’S Sporting Goods and Golf Galaxy brands. The company operates more than 850 stores across various formats including DICK’S Sporting Goods, Golf Galaxy, Field & Stream, Public Lands, Going Going Gone!, and Warehouse Sale stores. DICK’S also owns and operates specialty concepts including DICK’S House of Sport and Golf Galaxy Performance Center, as well as GameChanger, a youth sports mobile platform for scheduling, communications, live scorekeeping and video streaming.

Key Facts:

  • 850+ retail locations nationwide across all brands
  • More than 100 Golf Galaxy stores across the country
  • Comprehensive omnichannel presence including mobile app and e-commerce platform
  • Extensive selection of premium golf brands including Callaway Golf, TaylorMade, Cobra, Cleveland, PING, Titleist, Nike Golf, Adidas, and FootJoy
  • Full-service club fitting and repair services
  • PGA and LPGA professionals on staff

Business Innovation

Golf Galaxy, which opened its first store in 1997, revolutionized golf retail by becoming the world’s first interactive golf store, combining superstore selection and pricing with pro shop knowledge and services. The concept was so successful that DICK’S Sporting Goods acquired Golf Galaxy in 2007, becoming the largest specialty golf retailer in the United States.

The company has continued to innovate through its Golf Galaxy Performance Center concept, offering golfers of all levels an immersive experience. Each Golf Galaxy location features:

  • Multiple fitting bays with state-of-the-art technology
  • Golf course simulators
  • Indoor driving range
  • On-site putting greens
  • Club tech workshops
  • PGA and LPGA professionals offering lessons and swing analysis

Strategic Advantages:

DICK’S Sporting Goods has benefited from industry consolidation, particularly following the closures of competitors like Golfsmith and Sports Authority. The company has strategically expanded its golf presence, including converting 36 former Golfsmith locations to Golf Galaxy stores in 2017.

The company’s omnichannel strategy integrates its physical stores with a content-rich eCommerce platform and mobile app, providing customers with a seamless 24-hour shopping experience. This approach has proven particularly valuable during recent market challenges, including the COVID-19 pandemic.

Heritage

DICK’S Sporting Goods was founded by Dick Stack in 1948, starting with a $300 loan from his grandmother to open his first fishing tackle store. The business gradually expanded its product line and has grown into hundreds of locations nationwide, known for its broad assortment of high-quality, brand-name sporting goods equipment, apparel, and footwear.

Future Focus

Lauren R. Hobart, President and CEO, emphasizes the company’s commitment to long-term growth in outdoor and athletic activities: “Our company creates confidence and excitement by inspiring, supporting and personally equipping all athletes to achieve their dreams. The pandemic has accelerated interest in categories like running, walking, and golf. These aren’t just temporary trends – we believe they all have long-term growth potential.”

Community Impact

DICK’S created the DICK’S Sporting Goods Foundation, a tax-exempt, non-profit corporation supporting youth sports participation. The company has also maintained a strong presence in professional golf, sponsoring the PGA TOUR Champions DICK’S Sporting Goods Open for over a decade.

KEY TAKEAWAYS

DICK’S Sporting Goods and Golf Galaxy have successfully positioned themselves as leaders in golf retail by combining extensive product selection with professional services and technological innovation. The company’s diverse retail formats, strong omnichannel presence, and focus on customer experience continue to drive growth in the golf segment. As the retail sector evolves, DICK’S comprehensive approach to serving both casual and serious golfers positions it well for continued expansion in the golf market.

 

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